Hi there! I’m Jacob Muller, a researcher, librarian, and archivist with a focus on intellectual freedom, information justice, and digital collections.

I am adept at leveraging my research skills and utilizing databases to facilitate access to information, and I have a passion for promoting information literacy and open access to information systems.

EXPERIENCE

Research Assistant and Co-Author – Indiana University Luddy Department of Information and Library Science, Bloomington, IN (January 2026 – Present)

•Supported faculty-led research on accessibility in digital community archives and developed a framework that reframes digital accessibility as an ongoing process, rather than a one-time compliance check.
• Applied current accessibility, archives, and government information research to evaluate digital content standards, compliance requirements, and user needs across digital archival projects of varying scales.
• Authored criteria spanning six evaluative areas: complex embodiment and community involvement, site navigability and assistive technology compatibility, consistent and searchable material description and metadata, comprehensive usability features (captions, transcripts, file formatting), formatting and language readability, and cultural, technical, and environmental sustainability.
• Took a lead role in drafting a detailed assessment for evaluating the accessibility and long-term sustainability of digital community archives, writing a significant portion of its evaluation criteria, guiding questions, and supplemental content.
• Presented initial findings in conference paper at the Association for Computers and the Humanities annual conference in June 2026. Currently preparing two articles concerned with the framework for publication: a theoretical piece detailing its development and a study on its praxis.

Library Supervisor – Indiana University Residential Programs and Services, Bloomington, IN (August 2025 – May 2026)

• Managed the operations of two university residence hall libraries, overseeing collection development, administrative workflows, and a rotating on-call schedule in collaboration with supervisory team.
• Hired, trained, scheduled, and evaluated a staff of 15 library employees, fostering a team culture grounded in professional development, access and reference services, and customer service.
• Increased cumulative patron engagement of libraries by 62% and overall material circulation by 45% through targeted programming, outreach initiatives, and spatial alterations.
• Achieved highest patron engagement since 2016-17 academic year; highest material circulation since 2017-18 academic year.
• Designed and facilitated regular programs to connect students with library services, resources, and information literacy opportunities.

Digitization Assistant – Monroe County History Center, Bloomington, IN (September 2025 – December 2025)

• Volunteered weekly as part of a team of Indiana University MLIS students to support digital preservation efforts of the center.
• Applied library science and archives training to digitize, describe, and rehouse archival materials contained within the history center’s collections.
• Leveraged existing archival databases to research, describe, and write metadata for digitized materials.

Lead Bookseller – Barnes & Noble, Fairfax, VA (April 2023 – December 2024; Summer 2025)

• Supervised and mentored a team of 25 booksellers, fostering a culture of continuous learning and customer service excellence in a high-volume store, reaching daily sales of over $100,000 at peak traffic.
• Coordinated staff operations for signings and conventions ranging from 10 to 1,000 attendees, ensuring seamless execution from setup through close and facilitating sales of up to $100,000 during major events.
• Oversaw end-to-end inventory operations, which included managing stock levels, ensuring optimal floor selection, minimizing gaps in high-demand titles, and a yearly inventory of the entire store’s merchandise.

Editorial Assistant, Dr. Erin Moodie, – Purdue University Classics Department West Lafayette, IN (January 2022 – May 2022)

• Collaborated with Dr. Erin Moodie to develop translations of two Roman comedies through the comparison of proposed language with existing manuscripts, transliteration for contemporary audiences, and the assessment of authorial notes.
• Leveraged knowledge of Latin and English languages to review translated manuscripts for readability while adhering to set publication standards.
• Worked within a team of editorial assistants to meet regular project deadlines as part of a multi-stage, multi-year editorial process.

Lead Copy Editor/Content Editor – Purdue Exponent, West Lafayette, IN (August 2022 – May 2022)

• Led a team of 7 copy editors for university newspaper to ensure timely print and digital content delivery for a large readership base.
• Implemented new training processes to improve workflow efficiency and reduce content errors while adhering to AP Style guidelines.
• Managed content editing for biweekly print editions and regularly updated web content.

EDUCATION

Master of Library and Information Science

Indiana University – Bloomington

• Developed a strong foundation in information and library science through graduate coursework with a focus on government libraries, archives, and digital collections.

B.A. English Literature

Purdue University

• Focus primarily on modernist American and British literature. Completed capstone research paper in the fall of 2021: Contextualizing Lovecraft: The Existential Horror Necessitated by Fear.

• Completed minor in classical studies with a focus on the Latin language, and assisted in the development of translations on ancient Roman comedy with Dr. Erin Moodie.

• Completed minor in political science with a focus on international relations and modern foreign policy.

AWARDS

  • Executive Board Member–ALA Student Chapter of the Year 2025
  • Luddy Student Travel Award (Fall 2025)

RESEARCH

PROFESSIONAL INVOLVEMENT

  • Professional Organizations: Association of College & Research Libraries (ACRL) • American Library Association (ALA) • Association for Computers and the Humanities (ACH) • Association for Information Science and Technology (ASIS&T)
  • Volunteer Work:  ALA Student Chapter, Engagement Officer (2025) • Monroe County History Center, Digitization Archival Assistant (Fall 2025)